Privacy Policy

Viewify (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly. This policy outlines how we collect, use, store, and protect your information in accordance with the New Zealand Privacy Act 2020.

By using our website or services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Business or property address

  • Any details you provide through contact forms or bookings

Usage & Technical Information

  • IP address

  • Browser type

  • Device information

  • Website interactions (via cookies, analytics, or tracking tools)

2. How We Collect Your Information

We collect information when you:

  • Contact us through our website

  • Request a quote or make a booking

  • Use our services

  • Subscribe to updates or email lists

  • Visit our website (cookies & analytics)

3. How We Use Your Information

We use your information to:

  • Provide our virtual tour services

  • Communicate with you about bookings, quotes, or support

  • Improve our website and services

  • Send important updates or relevant information (you can opt out anytime)

  • Maintain internal records for business operations

We do not sell your information to third parties.

4. Sharing Your Information

We may share information with:

  • Service providers such as hosting platforms (e.g., Panoee, Matterport, CloudPano)

  • Business tools like email services or analytics

  • Legal authorities if required by law

Any third parties we use are required to protect your information.

5. Cookies & Analytics

Our website uses cookies and analytics tools to:

  • Understand how visitors use our site

  • Improve user experience

  • Track performance and engagement

You can disable cookies in your browser settings at any time.

6. Storage & Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

Information may be stored:

  • On secure cloud-based platforms

  • Through third-party services we use

  • On encrypted devices or accounts

While we follow industry best practices, no method of online transmission is 100% secure.

7. Accessing or Correcting Your Information

Under the Privacy Act 2020, you have the right to:

  • Request a copy of the personal information we hold about you

  • Ask for corrections if any details are inaccurate

To make a request, contact us using the information below.

8. Retention of Information

We only keep your information for as long as needed for:

  • Providing our services

  • Legal or accounting purposes

  • Business records

After that, it may be deleted or anonymised.

9. Links to Other Websites

Our website may link to external sites (e.g., hosting platforms).
We are not responsible for their privacy practices, so we encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy or want to access your information, contact us at:

Viewify – Auckland, New Zealand
Email: Contact@viewify.co.nz

Last updated: 08/12/2025